Terms Editorial summary and governing references

Primary clause overview

Acceptance of Terms

By using this website or contacting Sparkle Cleaners, you agree to these Terms and to the use of the site for lawful purposes only. We may update these Terms from time to time, and the version posted on the website will apply from the time of publication.

Section 01

Acceptance of Terms

By using this website or contacting Sparkle Cleaners, you agree to these Terms and to the use of the site for lawful purposes only. We may update these Terms from time to time, and the version posted on the website will apply from the time of publication.

Reference EU Consumer Rights
Section 02

Service Scope

Sparkle Cleaners provides residential and office cleaning services focused on move-in and move-out cleaning, empty-property deep cleaning, and related handover cleaning tasks. The exact scope is confirmed after inquiry, property review, and agreement on access and timing, and the property must be empty where required by the service scope.

Reference EU Commission
Clause 03

Quotes and Payment

Quotes are based on the confirmed scope and condition of the property and are not final until reviewed. A deposit may be requested before the appointment is confirmed, and accepted payment methods may include bank transfer, card, or cash on site, subject to the arrangement agreed for the booking.

Reference WIPO
Clause 04

Bookings and Access

Appointments are arranged by phone, email, or contact form, and service is generally provided by appointment within the Les Abymes metropolitan area. Access details, preferred time, and handover arrangements should be confirmed in advance, and any condition photos provided may be used to assess the work required.

Reference HCCH
Policy Terms

All website content, including text, layout, and branding, is owned by or licensed to Sparkle Cleaners and may not be copied or reused without permission. No right is granted to use our name, logo, or materials except as needed to access and use the website lawfully.

05 Clause

Intellectual Property

EU Consumer Rights

All website content, including text, layout, and branding, is owned by or licensed to Sparkle Cleaners and may not be copied or reused without permission. No right is granted to use our name, logo, or materials except as needed to access and use the website lawfully.

06 Clause

Service Disclaimer

EU Commission

Services are provided with reasonable care and skill, but we do not guarantee a particular result beyond the agreed scope of work. We do not promise sterilization, medical-grade disinfection, removal of every allergen, or specialist work outside the stated service scope, and we are not responsible for pre-existing conditions, hidden damage, or items left in the property.